Lead Sales Operations Specialist
Key Responsibilities
- Lead end-to-end presales activities from requirement analysis to solution mapping
- Work closely with clients to understand business needs and align technical-commercial solutions
- Support sales teams in client interactions and solution positioning
- Own and manage RFP/RFQ responses end-to-end
- Develop high-quality technical and commercial proposals
- Create customized pitches and maintain version control/governance
- Deliver tailored product demos aligned to client use cases
- Drive strong storytelling and value articulation during demos
- Capture client feedback and continuously refine demo strategy
- Drive lead funnel optimization and improve conversion rates
- Align outreach and engagement strategies with pipeline goals
- Work closely with sales teams to improve win rates
- Leverage AI tools for lead scoring, segmentation, and market intelligence
- Enable data-backed decision-making across the sales funnel
- Identify trends and opportunities to improve pipeline quality
- Partner with Product teams for feature positioning
- Work with Engineering for feasibility and solution alignment
- Collaborate with Leadership on strategic sales initiatives
Key KPIs
- Lead-to-opportunity conversion rate
- Proposal turnaround time
- Demo success ratio
- Contribution to revenue pipeline
Required Skills & Qualifications
- Strong experience in presales, solution consulting, or sales operations
- Expertise in proposal writing and enterprise documentation
- Excellent presentation and product demo skills
- Hands-on experience with CRM and analytics tools
- Exposure to AI tools for sales automation and data mining
- Strong analytical thinking and problem-solving ability
Experience Requirements
- 5–10 years in Presales / Sales Operations / Solution Engineering
- Background in IT solutions, SaaS, or Drone/Hardware ecosystem preferred