Solution Lead
Solution Design & Delivery
- Gather and analyze business and technical requirements from clients to develop effective solutions.
- Organize, plan, and deliver compelling proof-of-concept demonstrations.
- Translate solutions into meaningful experiments supported by business cases.
- Oversee technical scoping, design, and implementation throughout the project lifecycle, from pre-sales to go-live.
Strategic Solution Development
- Craft solution offerings that address customer challenges and market needs.
- Develop go-to-market strategies, including business cases, first-call decks, marketing materials, and reusable assets.
- Prepare and present solution propositions and materials to customers.
Collaboration & Stakeholder Engagement:
- Act as a bridge between business stakeholders and technical teams.
- Work closely with cross-functional teams, including Delivery Leads, Developers, and QA teams, to align solutions with client needs.
- Provide client feedback to the broader team to enhance product development.
Technical & Process Leadership
- Collaborate with developers, leadership, and architects to bring strategic technical visions to life.
- Influence project scope and solution delivery to ensure timely and efficient execution.
- Participate in research and design of new systems, ensuring alignment with best practices and business objectives.
- Ensure requirements are documented, consistent, feasible, and aligned with business goals.
Agile & Workflow Methodologies:
- Apply Agile concepts such as Scrum, SAFe, and Agile workflow methodologies.
- Work with Agile teams on complex projects, ensuring alignment with Agile best practices.
- Prioritize, escalate, and lead efforts on complex customer requests to ensure timely resolution.
Standards & Best Practices:
- Establish and contribute to standardized processes and best practices.
- Coordinate with IT development teams to manage the development process and resolve issues.
Key Qualifications & Skills:
- 5+ years of relevant work experience in business/system requirements and technical analysis.
- Strong understanding of Agile methodologies (Scrum/SAFe) and Agile workflow concepts.
- Experience working with Agile teams on complex projects in a dynamic environment.
- Deep understanding of business processes behind applications and software integration.
- Strong grasp of business and technology processes, software implementation, and enterprise solutions.
- Exceptional oral and written communication skills, including process documentation.
- Strong analytical, problem-solving, negotiation, project management, and organizational skills.
- Ability to prioritize, escalate, and lead efforts on complex customer requests effectively.